Total Green has been providing our cleaning services since the summer of 2019. We’ve had excellent service from Shannon and Amel and janitorial staff members that take care of our very unusual facility.
It takes a lot of communication to stay on top of the ever-changing needs of our theatre and art gallery. We are a venue that hosts over 280 events each year, in addition to providing space for user groups seven days a week. The TG staff worked with us to find a cleaning team that was the right fit for our facility. And it’s great to have the Basecamp messaging system. The response time is fast and they handle any issues by the next shift.
As a company, they’ve also been very supportive and flexible during the pandemic – something we really appreciated when our whole industry shut down last year.
So while we definitely give points for clean toilets and mopped floors, we cannot say enough about the overall dedication of Total Green to make things work for the client. Highly recommended!
We have been with Total Green for almost 3 yrs now, after looking for a reliable and responsive company for quite sometime. They are always on time, communicative when necessary, and always quick to providing quotes on extra services.
At the Real Estate Board of Greater Vancouver, we used Total Green Cleaning for over a year prior to vacating our Coquitlam premises. They were a vast improvement on our previous provider and always provided reliable and professional service. Shannon was a pleasure to deal with and the customer service and communication was consistently excellent. Pricing was very competitive and great value for the level of service provided. Based on our experience, I’m more than happy to highly recommend this company.
Rhea and her team were exceptional. She and her team were able to meet and exceed all the demands for cleaning our campus.
Shannon, Maribel and the team have provided us with excellent cleaning services for the past two years, looking after our beautiful retail space. They are attentive, friendly and reliable, and always do a great job.